Our Story

As we embarked on a journey to redefine excellence after 20 years of working with organizations, a profound revelation unveiled: the inseparable trio of mindset, method, and mastery.

Transform your culture

We support organizations encountering obstacles in their lean transformation journey and seek clarity on how to navigate them effectively. We tailor our work to deepen comprehension of the Shingo Model principles and lean transformation, offering a guiding hand to those who are eager to advance their organizational growth and success.

Challenge Your Mindset

Mindsets are the bedrock of your belief system and anchored to guiding principles.

Clarify Your Method

Methods promote ideal behaviors and drive performance toward a collective vision of success.

Commit to Mastery

Mastery ensures mindsets we adopt and methods we apply creatin a cycle of improvement and growth.

Our Shingo Experience

We are Shingo experts. We have been entrusted for more than 20 years to help the Shingo Institute shape its model, design its courses and build its executive learning experiences. This has resulted in 4 Shingo Publication Awards, 50 Shingo Recipient clients, and most importantly…the opportunity to positively affect thousands of lives.

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Years Experience

Faculty Fellows

Our Purpose

We are committed to excellence and helping organizations challenge their mindset and clarify their methods and commit to mastery. Mastery is not just about achieving, but about becoming—constantly evolving, refining our skills, and deepening our understanding. The more we know, the more we realize how much we don’t know. This realization fuels our drive to learn more, practice more, and dive deeper.

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Our Story

For more than two decades, Mike Martyn and Jacob Raymer have played a pivotal role in shaping and advancing the Shingo Model. Their efforts have significantly enhanced the understanding of this model and its various elements, empowering organizations to better integrate them into their practices. Currently serving as Shingo Faculty Fellows, their primary focus is on broadening the scope of learning related to principles, transformation, and the Shingo Model.

Both Mike and Jacob have extensive experience in coaching, training, and consulting with organizations worldwide, utilizing their expertise to drive improvements and foster excellence across various industries. Both have played pivotal roles as primary architects in developing the Shingo courses, providing valuable training to individuals across the globe and contributing significantly to their widespread knowledge and understanding.

After spending years individually aiding organizations in lean transformation, Mike and Jacob both felt a need to redefine excellence, and have joined forces to address prevalent gaps and missed opportunities. TruMastery aims not to diminish the Shingo courses but to complement and advance them, providing organizations with the mindsets and methods they need to progress further.

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Our Team

Our organization is led by two lifetime members of the Shingo Academy. With 40 years of combined experience, our approach and commitment to our clients is second to none.